Capturing Hearts and Minds In a Digital Age

Join us 21 May 2014

Presentation Abstract

Let’s face it. People experience brands and make decisions differently in a digital age. Leading researchers such as Forrester and Tempkin prove that companies who are loved win with their customers AND investors.

Today more and more companies must have a vision, executive buy-in and aligned roadmap  to transform their business to lead in a digital age.

Join Paul Williams who co-founded ISITE Design 17 years ago for a behind the scenes look at how companies are transforming to capture the hearts and minds of their customers in a digital age.

Attending this edition of Refresh Portland you will…

• Learn from real world company stories who have attempted to make this transition
• Tryout the maturity model and assessment approach ISITE uses to help align, imagine and map the transformative road ahead for our clients
• Connect with peers for a dynamic conversation on the intersection of business strategy and digital strategy

About Paul Williams

Paul Co-founded ISITE Design 17 years ago and over that time has grown company revenues from $10,000 to $10 million with 70 employees and offices in Portland and Boston.



Paul has been recognized as a Top 40 Executive under 40 by the Portland Business Journal and as the Entrepreneur of the Year under 30 for a three-state region by the Small Business Administration. 

Paul is also currently serving as President of the Portland Chapter of Entrepreneurs’ Organization (EO) The Portland EO Chapter has 88 members with combined revenue north of $500 million and 2,000 employees.

Paul draws from his entrepreneurial roots to help companies transform and become loved in a digital age.

Moderated by Voices of VR Podcast's Kent Bye, this panel will bring together 360 degree videographers, VR technologists and experience designers to examine the state of user experience in virtual reality, the skills needed to design 360 degree experiences, the challenges of this new medium, and the joys of working inside new realities.

Start your Friday right with hand pies from Pacific Pie Co. and Portland Brewing beer, and then join the conversation with some of the area's brightest minds working in experience design and virtual reality.

The Panel

Matt Rowell—Co-Founder 360 Labs @360labs

Gavin Farrell—Co-Founder Panogs @panogs

Gabe Paez—Founder Wild @builtbywild

Teressa Chizeck—Interaction Designer, Intel

The Schedule

5-5:30 eating, networking, demos 5:45-7 panel discussion 7-7:30 questions, networking

Delight brings together more than 400 business, design and technology professionals who are passionate about bringing exceptional experiences to life. The event fosters an intimate forum that introduces big ideas, encourages interactive discussions, and builds lasting connections. As we celebrate our fifth anniversary in 2016, we have some fun surprises and one-of-a-kind experiences in store—we can’t wait to share them with you!

Delight Conference looks at experience design from a diversity of perspectives—from analysts to information architects, UX designers to product managers, content strategists to marketers, Delight has something for anyone dedicated to building meaningful experiences.

We'll be reading and discussing Val Head's book, Designing Interface Animations: Meaningful Motion for User Experience. 

The author will join the discussion, digitally, around 6:30.

http://rosenfeldmedia.com/books/designing-interface-animation/

http://amzn.to/2tfBSiB

Please read Puppet Labs' Event Code of Conduct below:

Event Code of Conduct

Exhibitors, speakers, sponsors, staff and all other attendees at events organized by Puppet Labs (PuppetConf, Puppet Camps, training classes, and others) or held at Puppet Labs facilities are subject to these Community Guidelines and Code of Conduct. We are dedicated to providing a harassment-free experience for everyone, and we do not tolerate harassment of participants in any form.

We ask you to be considerate of others and behave professionally and respectfully to all other participants. Remember that sexual language and imagery is not appropriate for any event venue, including talks. Participants violating these rules may be sanctioned or expelled from the event without a refund at the discretion of the organizers or Puppet Labs staff members.

Harassment includes offensive verbal comments related to gender, gender identity or expression, sexual orientation, disability, physical appearance, body size, race, religion, sexual images in public spaces, real or implied violence, intimidation, oppression, stalking, following, harassing photography or recording, sustained disruption of talks or other events, inappropriate physical contact, and unwelcome sexual attention. Participants asked to stop any harassing behavior are expected to comply immediately.

If a participant engages in harassing behavior, the event organizers may take any action they deem appropriate, including warning the offender or expulsion from the event with no refund. If you are being harassed, notice that someone else is being harassed, or have any other concerns, please contact a member of the event staff immediately.

Event staff will be happy to help participants address concerns. All reports will be treated as confidential. We strongly encourage you to address your issues privately with any of our staff members who are organizing the event. We encourage you to avoid disclosing information about the incident until the staff have had sufficient time in which to address the situation. Please also keep in mind that public shaming can be counter-productive to building a strong community. We do not condone nor participate in such actions.

We value your attendance. If you cannot find a member of the event staff or are not comfortable contacting one of the staff, you can alternatively contact [masked], Kara Sowles (kara at puppetlabs.com) or Nathan Rawlins [masked] or nathan.rawlins at puppetlabs.com).

We expect all participants to follow these rules at all event venues and related social events.

We'll discuss Brett Harned's recent book, Project Management For Humans: Helping People Get Things Done.

The author will join the discussion for Q+A, remotely, around 6:00.

You can purchase a copy of the book at Amazon
(https://www.amazon.com/Project-Management-Humans-Helping-People/dp/1933820519)

or Rosenfeld Media
(http://rosenfeldmedia.com/books/project-management-for-humans/).

About the book:

Project management—it’s not just about following a template or using a tool, but rather developing personal skills and intuition to find a method that works for everyone. Whether you’re a designer or a manager, Project Management for Humans will help you estimate and plan tasks, scout and address issues before they become problems, and communicate with and hold people accountable.

About the author:

Brett Harned is a digital project management consultant, coach, and community advocate from Philadelphia, PA. His work focuses on solving issues that are important to organizations who want to produce quality digital projects in harmony. He loves to build processes and communication tactics that work not only for projects, but for the people involved in them. Prior to starting his consultancy, he was Vice President of Project Management for Happy Cog. In that role, he mentored a team of PMs and managed projects for companies like Zappos, MTV, and Monotype. Brett began blogging about his adventures in project management at brettharned.com when he realized that there was a void in the industry for people in the digital PM role. He has had the privilege to speak at various events internationally and has written for widely read industry websites and publications. One of the most satisfying projects of Brett's career has been building a global All participants must read and abide by Puppet Labs' Event Code of Conduct below:

Event Code of Conduct

Exhibitors, speakers, sponsors, staff and all other attendees at events organized by Puppet Labs (PuppetConf, Puppet Camps, training classes, and others) or held at Puppet Labs facilities are subject to these Community Guidelines and Code of Conduct. We are dedicated to providing a harassment-free experience for everyone, and we do not tolerate harassment of participants in any form.

We ask you to be considerate of others and behave professionally and respectfully to all other participants. Remember that sexual language and imagery is not appropriate for any event venue, including talks. Participants violating these rules may be sanctioned or expelled from the event without a refund at the discretion of the organizers or Puppet Labs staff members.

Harassment includes offensive verbal comments related to gender, gender identity or expression, sexual orientation, disability, physical appearance, body size, race, religion, sexual images in public spaces, real or implied violence, intimidation, oppression, stalking, following, harassing photography or recording, sustained disruption of talks or other events, inappropriate physical contact, and unwelcome sexual attention. Participants asked to stop any harassing behavior are expected to comply immediately.

If a participant engages in harassing behavior, the event organizers may take any action they deem appropriate, including warning the offender or expulsion from the event with no refund. If you are being harassed, notice that someone else is being harassed, or have any other concerns, please contact a member of the event staff immediately.

Event staff will be happy to help participants address concerns. All reports will be treated as confidential. We strongly encourage you to address your issues privately with any of our staff members who are organizing the event. We encourage you to avoid disclosing information about the incident until the staff have had sufficient time in which to address the situation. Please also keep in mind that public shaming can be counter-productive to building a strong community. We do not condone nor participate in such actions.

We value your attendance. If you cannot find a member of the event staff or are not comfortable contacting one of the staff, you can alternatively contact [masked], Kara Sowles (kara at puppetlabs.com) or Nathan Rawlins [masked] or nathan.rawlins at puppetlabs.com).

We expect all participants to follow these rules at all event venues and related social events.